Help and Knowledge Base

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How do I change my UMGC password if I know my current password?

  1. Click the link in your password expiration message, or go to .
  2. Enter your current password when prompted.
  3. Type your new password in the Create new password field.
  4. Re-enter your new password in the Confirm new password field.
  5. Click Submit to save your changes.

Note: Your new password must meet t 91¿´Æ¬Íø's password criteria. See the full details here: UMGC Password Requirements

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

°ä²¹±ô±ôÌý855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

°ä²¹±ô±ôÌý888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.